PRIVACY POLICY
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
Nunn Bush respects your privacy and understands the importance of protecting Personal Information we process when you use our website ("Site"). We have created this privacy policy ("Privacy Policy") to let you know how Nunn Bush collects, uses and discloses personal information when you use the website as well as how we place digital ads where permitted under applicable laws.
IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE SITE.
THIS PRIVACY POLICY DESCRIBES:
• The categories of information Nunn Bush collects when you use the Site.
• The uses we make of the information we collect when you use the Site.
• When and why we share information we collect when you use the Site.
• How we place digital advertising.
CATEGORIES OF INFORMATION WE COLLECT
When you use the Site and when you place an order from the Site, we collect or receive Personal Information. We describe those categories of Information below.
1.Personal Information.
Nunn Bush collects Personal Information that you provide to us or one of our carefully selected service providers when you use the Site. "Personal Information" is information that, alone or in combination with other information, could be used to identify you, such as your name, date of birth, email address, IP address, mailing address, billing address, shipping address, telephone number, user ID, or password. You will be required to submit certain Personal Information to create a Nunn Bush Account and when you order Nunn Bush products on the Site to the extent it is necessary for us to provide our service and fulfill your requests/orders.
However, all debit/credit cards information and other financial information is processed by our third-party payment processer, Authorize.net, PayPal or Afterpay. Nunn Bush does not access, handle, or store your Financial Information. However, Nunn Bush will receive certain Personal Information which you provide to our Payment Processor, PayPal or Afterpay as necessary to finalize your order such as your name, address, mailing address, billing address, phone number and email address. We will maintain a record of the purchases that you make when ordering from our Site.
2. Electronic Data.
Nunn Bush may collect and store Electronic Data regarding your interactions with and use of the Site. Electronic Data we may collect includes, but is not limited to, your electronic device identifier, hardware information, operating system version, browser type and version, browser language, Media Access Control (MAC), screen resolution, cookies information, system type, access times, referring website URLs, and other electronic information about your interactions with us.
Note that such data may be collected through technological tools that enable us to profile or geolocate you, in which case we may be required to request your distinct opt-in consent to do so, depending of applicable privacy law.
3. Aggregate Data.
Nunn Bush may also extract Information that does not identify you specifically, commonly referred to as Aggregate Data, from the Personal Information, cookies or other information collected on this Site. Any Personal Information that we aggregate will be used in a manner so that it irreversibly no longer contains Personal Information.
HOW AND WHEN WE COLLECT PERSONAL INFORMATION
We collect Personal Information when you provide it to Nunn Bush, its service providers or its licensors through your use of the Site. We may collect Personal Information from you in the following situations:
1.Voluntary Communications with Us.
We collect Personal Information when you communicate with us. For instance, at the end of the Site, we invite you to provide us with PersonalInformation so that we may contact you regarding your visit of the Site. We also collect Personal Information you choose to submit to provide you with previews, offers, promotions and other electronic communications regarding our products.
If you sign up to receive those electronic communications, you consent to our sending such electronic communications to you using the email address or phone number you provide.
You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages (IE Cookies). To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message.
Any commercial electronic message described in this section remain subject to applicable legal requirements to obtain your consent and to enable you to opt-out at any time from receiving them, whether by email, text message or other forms of message. If you no longer want to receive our electronic communications, you can click on the "unsubscribe" link that can be found at the bottom of any such communications received by email. You may also opt out of receiving them at any time by texting “STOP” to our text messages. For more information about text messages, see our
Terms and Conditions.
2.Nunn Bush Accounts.
We collect Personal Information when you create a Nunn Bush account. To create a Nunn Bush account, you are required to submit your name, email address and you may choose to submit your birthday month.
3.Purchases.
When you place an order on our Site, we will receive all Personal Information required to finalize your order, such as your name, shipping address, telephone number, email address and billing address. Nunn Bush does not receive your financial information when you make a purchase, but our third-party service providers who provide the payment processing services, PayPal or Afterpay, as applicable, will receive that Financial Information.
4.Gift Cards.
When you purchase a gift card through the Site, you will need to provide your Personal Information, including Financial Information. We will also collect any messages and other information that you may provide when purchasing a gift card, such as the name and address of the gift card recipient.
5.On-Line Sweepstakes, Contests or Other Promotions.
If you participate in our online sweepstakes, contests, or other promotions, you will need to submit certain Personal Information to enter, to receive any prize awarded and as otherwise specified in any official rules or other entry guidelines.
If you participate in our on-line sweepstakes, contests, or other promotions, you may be asked whether you wish to receive information about Nunn Bush promotions and products and you may opt-in to receive this information by checking the appropriate opt-in box. If you choose to opt-in to receive communications, we will collect Personal Information and will use that Personal Information to send you information via email or regular mail about Nunn Bush promotions and products. You may unsubscribe at any time, as explained above.
6.Live Chat.
If you use the live chat feature on the Site, we will collect the transcript of that communication and other Information that you may submit or input using that feature. If you use a chat feature while signed into your Nunn Bush account, we may link the submitted Information to your account.
7.Store Locator.
Nunn Bush uses the Google Maps API(s) as part of its "Store Locator" feature. Pursuant to the Google Maps APIs Terms of Service, use of this location feature is also subject to Google's Privacy Policy. For information on how Google categorizes location information, please visit "Types of location data used by Google". As stated above, our use of such technology may be subject to your specific opt-in consent to activate such functionality under applicable privacy law.
8.Social Media.
We collect and store Personal Information when you post on our social media accounts or interact with them.
HOW AND WHEN WE AUTOMATICALLY COLLECT ELECTRONIC DATA
We may automatically collect certain Electronic Data through your use of the Site to the extent permitted under applicable law.
1.Electronic Device Data.
We may collect account activity and data collected by the servers we or our service providers use to operate the Site.
2.Data Collection Tools.
We collect Information using a variety of tools including, but not limited to, cookies, pixel tags/web beacons, web forms and fields, clear GIFs and other technologies/methods. If you turn off certain tools, you may not have access to features that make your experience on our Site more efficient and some of our features may not function properly. However, depending of applicable privacy laws, those technologies and tools (further described below) may be required to be turned off by default until you opt-in to turn them on, except for those that are strictly required to provide the core functionality of the Site.
a. Cookies: The Site may automatically use cookies to track your use of the Site. We use cookies to facilitate and enhance your user experience on the Site and for other purposes described below. " Cookies " are small pieces of information that are stored on your computer, tablet or cell phone device’s hard drive by your browser. The Site may use both Cookies that we implement and Cookies implemented by our suppliers and other third-parties. We use Cookies to track how you access and use the Site, to learn when and how users visit the Site, to learn how frequently visitors view certain Site pages, to learn which search terms are used to find the Site and to learn which websites direct you to the Site. We also use Cookies to help display certain information on the Site and to improve your enjoyment of the Site, for example, by remembering your contact and other information when you access or use the Site. Unless applicable laws require us to deactivate it by default, you can disable this function by changing your browser’s settings, but disabling certain Cookies may impact your use and enjoyment of the Site.
b. Use of Third-Party Cookies. Our Site may use Cookies and other tracking technologies, such as pixel tags, to track Site visitors across the Internet to understand how you get to the Site. We use Google Analytics as part of analytics cookies on our Site. Google Analytics is Google’s analytical tool that helps us to understand how visitors engage with our Site. The information we collect through Google Analytics is page views, time spent through the Services, number of visitors, the source where they come from, the pages they have visited, session and Site usage. It uses a set of cookies to collect such information and report site usage statistics without allowing us to identify individual visitors.
As stated above, where we are legally permitted to activate them upfront, you can still disable advertising and marketing third-party Cookies by changing your browser’s settings. Depending on the browser that you are using, different instructions are applicable. Click on your browser for more information:
o
Google Chrome (You can also browse on Incognito Mode while using Chrome.)
o
Firefoxo
Safario
Microsoft Edgeo
OperaYou can also access
this website to easily opt-out from the use of many third-party advertising cookies. WebChoices is a tool that scans your browser and allows you to opt out of website cookies and avoid targeted ads from participating companies.
c. "DO NOT TRACK" Signals: Some browsers have a “do not track” feature that allows you to tell a website that you do not want to have your online activities tracked. Our Site does not support "do not track" requests.
NUNN BUSH USES THE INFORMATION WE COLLECT FOR THE FOLLOWING PURPOSES:
1. Communications with You.
If you send Nunn Bush a question via email, register an account, chat, or otherwise communicate with Nunn Bush, we will use that Information to communicate with you.
2. Provide You with, and Improve Our Products.
We use Information we collect from the Site to process orders and provide you with our products. We may also use this Information to improve our products and to predict trends with regards to our products.
3. Information Regarding Your Orders.
We will use the Information to allow you to place orders, to communicate with you about your purchase, account information, shipping information or for customer service reasons.
4. Operate and Improve the Site and Your User Experience.
Again, note that the following processing activities may be restricted under applicable law and that we will ensure to follow those rules where applicable, such as by asking for your opt-in consent to activate the underlying tools as the case may be.
We may use the Information to operate the Site to improve your experience when you use the Site or place an order from the Site. We may use your Information to develop and improve the content, materials, products and services that we make available through the Site and the Site’s functionality, to inform you of marketing and communication plans and strategies, to evaluate user’s needs and customize Site content, and your browsing experience; and for other legitimate and lawful business purposes.
We may use third-party analytic tools to process information about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet. Those tools are further discussed above.
Our analytics providers may set and read Cookies to collect this data and your web browser will automatically send data collected by those Cookies to our analytics providers. This Information is used for our own internal purposes to improve the content of this Site, to enhance users’ experience when visiting our Site and to customize the content and/or layout of our pages. All Information of user behavior described in this section will be recorded on a group basis and is not personally identifiable. We may combine Information collected by third-party analytics with other information, including Personal Information. We will treat such combined information as Personal Information.
5. Marketing and Promotions.
We will use the Information to display ads to you, to develop marketing materials, to communicate with you about our products and to administer contests, promotions, events and surveys, subject to your consent or otherwise in compliance with applicable law.
6. To Protect our Legal Rights and the Rights of Third-Parties.
We may use Information to protect our legal rights or interests, or those of third-parties, including to bring a legal action against you or anyone who may be causing harm to us, the Site, or other users of the Site.
7. Accommodations.
To accommodate your requests for ADA related accommodations when you use the Site.
WHEN WE SHARE PERSONAL INFORMATION WITH THIRD-PARTIES
We strictly limit with whom we share your Personal Information. We will not sell your Personal Information. We may share your Information, including your Personal Information, with the following parties:
1. Affiliates.
We may share Personal Information with our affiliated companies for purposes of responding to your requests, to assist with your orders and to assist with the operation of our Site and our business.
2. Third-Party Service Providers.
We share your Information, including your Personal Information, with carefully chosen third-party service providers, to the extent necessary for them to perform services for us including but not limited to providing services for order fulfillment, payment processing companies, advertising agencies, professional advisors, packaging and mailing companies, our website hosting service provider and those other service providers needed to operate our Site and fulfill orders and meet your customer service needs.
3. Security and Protection of Rights.
We may use your Information and share it with third-parties to the extent required by applicable law, including in the event of a subpoena, court order, or law enforcement request. We will use the Information and share it with third-parties if we believe that doing so is necessary to operate the Site or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.
4. Business Transactions.
If Nunn Bush undergoes a change in control, acquisition, merger, reorganization, bankruptcy or asset sale, all Information owned by or in the control of Nunn Bush may be transferred, sold, shared, or otherwise disclosed to the successor of the transaction. We will use our best efforts to require that our successor be bound by this Privacy Policy as it applies to that Information.
SECURITY AND RETENTION
Nunn Bush uses commercially reasonable efforts to protect your Personal Information. Nunn Bush and its third-party service providers have implemented security measures to help protect against the risk of loss, misuse or alteration of any Information under Nunn Bush's control. Nunn Bush uses industry standard encryption protocols to safeguard the security of your transactions. We have measures in place to protect personal data, such as access controls to enforce access to personal data on a need-to-know basis.
However, it is important to understand that we cannot guarantee the security of Personal Information on the Internet and that you must also take precautions, such as not sharing your credentials with anyone. You should keep in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
We retain Personal Information for as long as necessary to accomplish the purposes stated above or as required by applicable law, whichever is longer. We may use both persistent and session Cookies to the extent permitted under applicable laws. Session Cookies are deleted once you close your browser, whereas persistent cookies remain active on your device for some time. For instance, Google Analytics Cookies remain installed on your device for two (2) years.
ONLINE ADVERTISING
Again, note that the following processing activities may be restricted under applicable law and that we will ensure to follow those rules where applicable, such as by asking for your opt-in consent to activate the underlying tools as the case may be.
Nunn Bush participates in interest-based advertising, tailored to how you browse or shop, or you may see advertising for Nunn Bush on other websites based on your browser behavior across websites. Some websites where Nunn Bush may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites.
Other sites where you see our ads, such as Facebook, may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you. Information collected by our advertising service providers through Cookies and other technologies may include browsing behavior, referring sites and your response to advertisements. These Cookies do not collect Personal Information. The information we collect in this manner is only used to improve our advertising.
If you receive a behaviorally targeted advertisement, you may click on the displayed icon to receive more information and you may choose to opt-out. Your opt-out choices may be affected by your use of a specific device, your browser settings or your log-on credentials. Please refer to the website that you are visiting, your browser and/or your device settings for additional information. If you opt out, you may still receive online advertising from Nunn Bush, which is based on your preferences or online behavior. Nunn Bush uses multiple online advertising programs, so opting out of one program does not opt you out from all online advertising. You can also have more information on how to disable advertising and marketing third-party Cookies, as explained above.
THIRD-PARTY WEBSITES
For your convenience, the Site may link to, or be linked to, websites not maintained or controlled by Nunn Bush. This does not imply any affiliation with, or an endorsement, authorization, sponsorship or promotion of a non-Nunn Bush website or its owner. Nunn Bush is not responsible for the privacy policies or practices of any third-parties or any third-party websites. If you choose to access third-party websites, you do so at your own risk, and you should read the terms and conditions and privacy policies for each website that you visit.
SOCIAL MEDIA WEBSITES
Nunn Bush participates in social media platforms such as Facebook, Twitter, Instagram and YouTube that enable online sharing and collaboration among customers. This Site may allow you to connect to and share information with these various social media platforms. These features may require us to implement Cookies, plug-ins, and application protocol interfaces (APIs) provided by those social media platforms to facilitate those communications and features.
By choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to collect and/or share information from/with the designated social media platform. We cannot control any policies or terms of any third-party platforms. As a result, we recommend that you carefully read such platforms’ privacy policies and terms of use before connecting your account with those.
YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
Depending on your location, different rights may be applicable. Applicable privacy laws generally contain the following rights:
• You have the right to request access to your Personal Information that we have about you. In order to comply with your request, we may have to verify your identity.
• If you believe that the Personal Information that we have about you is incorrect, you can request rectification.
When our processing of your personal information is based on your consent, you are also entitled to withdraw your consent at any time by using the contact information provided below. Note, however, that withdrawing your consent may prevent our Site and/or underlying services from working properly.
If you are located in a jurisdiction which affords more rights to individuals, we will also respond to such rights, as applicable.
We will respond to you within thirty (30) days, or shorter, if we are required to. If we cannot comply with your request, we will tell you why in writing.
If you wish to exercise your rights or if you have any questions or complaints regarding your rights, please contact us at privacypolicy@Nunnbush.ca.
CALIFORNIA RESIDENTS
If you are a California resident, you are permitted, pursuant to California Civil Code Section 1798.83, to obtain: (a) a list of all third-parties that Nunn Bush may have disclosed your Personal Information to, within the past year, for direct marketing purposes; and (b) a description of the categories of Personal Information disclosed. To obtain such information, please email your request to the contact information set forth at the end of this Privacy Policy in the " How to Contact Nunn Bush " section.
ACCESS BY CHILDREN
The Site is not directed at children under sixteen (16) years of age. Nunn Bush does not intend to collect Personal Information from anyone under sixteen (16) years old and will not knowingly do so.
CONSENT TO PROCESSING IN THE UNITED STATES
By providing Personal Information to us, you understand and consent to the collection and processing of your Personal Information in the United States, regardless that certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by the European Union or other jurisdictions.
HOW TO CONTACT NUNN BUSH
You may contact Nunn Bush with questions or comments regarding this Privacy Policy and this Site by email at privacypolicy@Nunnbush.ca.
NUNN BUSH RESERVES THE RIGHT TO MODIFY THIS PRIVACY POLICY AT ANY TIME. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING THE CHANGED OR AMENDED PRIVACY POLICY TO THE SITE. BY ACCESSING OR USING THE SITE FOLLOWING THE POSTING OF ANY CHANGES TO THIS PRIVACY POLICY, YOU AGREE TO ANY SUCH CHANGES.
Last Updated: April 2023.